Refund Policy

Last updated: June 22, 2025

1. Overview

At Discover Yorkshire Now, we aim to ensure your satisfaction with all premium listings and promotional services. This policy explains when and how refunds may be requested.

2. Premium Listings & Advertisements

Refunds are available only for premium listings or advertisements purchased via discoveryorkshirenow.com if requested within 7 days of purchase.

3. Eligibility for Refund

  • The refund request is submitted within 7 calendar days of the transaction.
  • The listing or advertisement has not yet been published or received public engagement.
  • The payment was completed through our secure Stripe payment system.

4. Non-Refundable Services

  • Listings or adverts older than 7 days from purchase date.
  • Free listings or unpaid promotional features.
  • Custom or bespoke marketing services already fulfilled or started.

5. How to Request a Refund

To request a refund, please email us at contact@discoveryorkshirenow.com with your registered email address and transaction reference. If eligible, refunds are processed within 5–10 business days through Stripe.

6. Questions

If you have any questions or concerns about this policy, please don’t hesitate to contact us at contact@discoveryorkshirenow.com.